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Blueflix Privacy Policy

Your privacy is important to us and we have prepared this Privacy Policy to explain to you how we collect and use your personal information.

The following Privacy Statement should provide you with a comprehensive and accurate description of the manner by which we collect, store and use the information which you provide. By accessing or using our website, you consent to our collection, use, processing and sharing of your personal information/data in accordance with this policy. Please read this Privacy Policy carefully, and if you have any questions, feel free to contact us. 

What type of information do you collect?

We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.

How do you collect information?

When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name and email address. Your personal information will be used for the specific reasons stated above only.

Why do you collect such personal information?

We collect such Non-personal and Personal Information for the following purposes:

  1. To provide and operate the Services;

  2. To provide our Users with ongoing customer assistance and technical support;

  3. To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;

  4. To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services; 

  5. To comply with any applicable laws and regulations.

Security

The security of your Personal Information is important to us. We use standard security procedures and practices appropriate to the nature of the information in an effort to protect information from unauthorized access, destruction, use, modification or disclosure. No data transmission over the Internet or any wireless network can be guaranteed to be 100% secure. As a result, while we strive to protect Personal Information, we cannot and do not guarantee or warrant the security of any information you transmit to or from this website, and you do so at your own risk. Blueflix is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall. All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

Payment Gateways and Processors

We have arrangements with PayPal under which they act as a payment gateway for our customers to finalize and pay for their purchases. You may choose and arrange with the payment gateway to process payments from you to us. You will provide your credit/debit card and/or financial institution account information directly to the payment gateway or processor through a secure API tunnel and is not accessible to or collected by us. The applicable payment gateway/processor’s privacy policy will apply to the information you provide to them.

Registration and Social Logins 

To use some services of Blueflix you will need to register as a user and fill out a form with some personal information that you provide to Blueflix, including your name and email address. If you utilize the option to sign into your Blueflix account using Google or Facebook login services, you provide some personal information to Blueflix from those accounts, including your user ID and avatar for the relevant social media account as well as your name associated with that account. We encourage you to review the privacy policy of any such linked website you visit to understand that website’s collection, storage and use of your information.

How do you communicate with your site visitors?

We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our License Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, phone or text messages.

Children's Privacy

We do not knowingly collect personally identifiable information from individuals under the age of 18. You must be at least 18 years old to use our services. Individuals under the applicable age may use our services only through a parent or legal guardian's account and with their involvement. If you are a parent or legal guardian who believes your child has provided personal information to Blueflix without your consent, you may ask us to delete such information by contacting us at privacy@blueflix.com.

Changing Your Cookie Preferences

If you are uncomfortable with the use of cookies, you can disable cookies on your computer by changing the settings in the preferences or options menu in your browser. You can set your browser to reject or block cookies or to tell you when a website tries to put a cookie on your computer. You can also delete any cookies that are already stored on your computer’s hard drive. However, please be aware that if you do delete and block all cookies from our website, parts of the site will not then work. This is because some of the cookies we use are essential for parts of our website to operate. Likewise, you may not be able to use some products and services on other websites without cookies. To find out more about cookies, including seeing what cookies have been set and how to manage and delete them, visit www.allaboutcookies.org.

Website Analytics

We may use third-party solutions to conduct web analytics, such as Google Analytics, to gather information about how you and others use our website, and to facilitate website users use of the website. For example, we will know how many users access a specific page and which links they clicked on. We may use this aggregated information to understand and optimize how our website is used and the information regarding your activity on the website to assess your content and needs so that we may offer content and/or services to meet such needs The information generated by the cookie about your use of this website will be transmitted and stored by Google on servers in the United States. Google will use this information to monitor your use of this website, compiling reports on website activity for website operators and providing other services related to website activity and internet usage. Google may transfer this information to third parties where required by law, or where such third parties process information on Google’s behalf. To find out more about Google Analytics please visit: https://support.google.com/analytics/answer/6004245. 

Website Blogs and Forums

Our website may offer publicly accessible blogs or community forums. You should be aware that any information you provide in these areas may be read, collected, and used by others who access them.

California Online Privacy Protection Act Compliance

Because we value your privacy we have taken the necessary precautions to be in compliance with the California Online Privacy Protection Act. We, therefore, will not distribute your personal information to outside parties without your consent.

Reviewing and Correcting and Updating your Personal Information

Under the General Data Protection Regulation (GDPR), if you are an EU resident, you have the right to request a copy of, review and/or update your personal information and to correct any of your personal information in our records that is inaccurate. And under the California Consumer Privacy Act (CCPA), if you are a California resident, you have the right to request (a) The categories of personal information we have collected about you, (b) The categories of sources from which the personal information is collected, (c) our business or commercial purpose for collecting such personal information, (d) The categories of third parties with whom we share your personal information, and (e) the specific pieces of personal information that we have collected about you. We extend the GDPR rights to persons everywhere. If you would like to exercise these rights, contact us at privacy@blueflix.com. In order for us to verify that any such request is really being made by you, we will need you to provide us with the following:

• Copy of your proof of identity (such as your passport or driver’s license);

• Copy of proof of address (such as a utility bill)

Privacy Policy Updates

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

Questions and Contact Information

If you would like to access, correct, amend or delete any personal information we have about you, you are invited to contact us at privacy@blueflix.com.

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Last Updated: June 27, 2021

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